If you lose your PRO license after purchasing the app, follow these steps.
-Immediately after purchase, the purchase is not recognized
It can sometimes take a few minutes after purchase, reinstall, or app update for the Play store DRM to run and for Play to recognize that the app has been purchased. If you are still seeing ads after a time, the first thing to do is reboot your device.
If that doesn't make a difference, go into the application manager/manage applications in your device settings and locate the Google Play app and then clear the cache for Play.
This should force the Play app to re-query its database for purchases.
If that doesn't make a difference, go into the application manager/manage applications in your device settings and locate the Google Play app and then clear the cache for Play.
This should force the Play app to re-query its database for purchases.
-The app recognizes the purchase but loses the PRO license after an update etc.
Please select the restore to the Adfree option in the 1Weather menu and click restore.
- If the issue persists, follow these steps.
Open 1Weather>Menu>remove Ads. Now press $1.99 in the dialogue box that appears, this step will typically make google play recognize your purchase. Please note that you do not have to purchase the app again.
Would you mind reaching out with the screenshot of your proof of purchase to us at oneweather@onelouder.com if you still face issues?
Thank you